Case Management

client painting

BICSV’s services are designed to maximize an individual’s independence in the community.

Our primary service is Brain Injury Case Management. Case Management is client-centered and client-driven: clients are empowered to create their own goals and to make their own decisions.

The Case Manager meets with each client in the environment that best suits their individual needs—in their homes, in the Case Manager’s office, or in a preferred location in the community such as a restaurant or a library.

Our primary function is to help individuals affected by brain injury return to their lives – to their homes, careers, schools, and communities – to the greatest extent possible.

BICSV provides free, community-based resources to help restore the independence of all individuals who are affected by brain injury in the Shenandoah Valley, regardless of age or income.

support group meeting

Our Case Managers provide critical services, including:

    • Brain injury education  
    • Housing solutions
    • Connecting to recreational activities
    • Transportation solutions
    • Homemaking
    • Coordination of school support services
    • Problem solving
    • Social interaction and Support Groups
    • Connecting to volunteer opportunities
    • Job preparation
    • Budgeting
    • Mental health referral
    • Finding and acquiring adaptive equipment and technology for independent living
    • Application assistance for benefit programs such as SSI, DARS, SNAP, Etc.    
    • Finding or communicating with a healthcare provider
    • Encouraging self-advocacy

Eligibility

 

BICSV serves children, youth, and adults who have a documented history of an acquired or traumatic brain injury. Individuals must have legal status in the U.S. and should be motivated to make progress towards personal and programmatic goals.

The Case Manager may conduct a substance abuse or mental health evaluation and recommend a treatment plan if a client’s initial assessment suggests a current substance abuse or mental health challenge.

BICSV Service area in Virginia with a blue colored map including Shenandoah, Rappahannock, Page, Rockingham, Harrisonburg, Augusta, Staunton, Waynesboro, Highland, Bath, Rockbridge, Lexington, and Buena Vista.

Case Management services are provided at no cost to the client.

Anyone can make a referral to our program. Please contact our office for more information at info@bicsv.org or call 540.568.8923.

%

of respondents shared that since receiving services their confidence in daily activities and quality of life has improved.

%

of respondents reported that they were satisfied with the quality of services provided by BICSV.

Understanding Brain Injury

Non-traumatic brain injury is also called Acquired Brain Injury (ABI). ABI causes damage to the brain by internal factors, such as a lack of oxygen, exposure to toxins, or pressure from a tumor.

Common causes of ABI include:

  • Stroke
  • Lack of oxygen to the brain
  • Brain aneurysm
  • Infectious disease that affects the brain

While the term “traumatic” refers to the cause of the injury, not to psychological trauma, both traumatic and non-traumatic brain injuries can result in psychological trauma.

Source: Brain Injury Association of America

Traumatic brain injury, also called TBI, occurs when brain function is altered by an external force. This can happen when the head is struck or when a jolt causes sudden brain movement.

Common causes of TBI include:

  • Falls (the leading cause of concussions)
  • Assaults
  • Motor vehicle accidents
  • Sports
  • Combat

While the term “traumatic” refers to the cause of the injury, not to psychological trauma, both traumatic and non-traumatic brain injuries can result in psychological trauma.

Source: Brain Injury Association of America